Hi, I’m Joyce Shulman

Strategist | Futurist

Joyce’s breadth of experience includes the following: 

  • Designing the future end-to-end healthcare consumer journey for 40 million members;

  • Reimagining patient-centered ambulatory care for 4.2 million members;

  • Designing in-person and virtual experiences using next-gen tech and platforms;

  • Leading rapid business model prototyping sessions within a Silicon Valley venture accelerator; 

  • Creating large-scale public art collaborations.

Joyce led projects within an Innovation Consultancy while working as a senior digital strategy designer at Kaiser Permanente. This included exploring new technologies and determining the business case for new digital products and services​ at the intersection of care delivery.

While at Elevance Health, Joyce worked across the office of Innovation, CTO, and AI, where she focused on a range of projects, including the go-to-market for new health plan products, digital-first services, healthcare consumer life-cycle activation and engagement, and AI tools at the point of care (pre-auth, care transitions, population health, care gaps).

Joyce brings public art to life and is a director on the board at The Crucible, working to make the fine and industrial arts accessible to everyone.

Core Values: Integrity, Curiosity, Growth Mindset




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